Frequently Asked Questions
Everything you need to know — whether you're looking for events or organising one.
Ticket selling fees at a glance
per transaction (incl. Stripe)
per transaction
Listing your event in our directory is always free.
Getting started
What is Muslim Events UK?
Muslim Events UK is the UK's directory for Islamic events — lectures, conferences, charity fundraisers, Eid celebrations, Ramadan iftars, youth programmes, and community gatherings. Anyone can browse events for free. Organisers can list events for free and optionally sell tickets through our platform.
Is it free to use the website?
Yes. Browsing events, searching by city or category, and subscribing to email updates is completely free for everyone. Listing an event in our directory is also free.
Do you list online events as well as in-person events?
Yes. We list both online and in-person events across the UK. Each event page shows the date, location or online link, and how to get tickets.
For ticket buyers
How do I find events near me?
Visit the homepage and browse all upcoming events, or filter by city and category using the search bar. You can also use the Events and Cities menus at the top of the page.
How do I buy tickets?
Open the event page and click Get Tickets. Some events sell tickets directly on Muslim Events UK (secure checkout). Others link to an external booking page such as Eventbrite or TicketTailor — you will be taken there to complete your purchase.
Can I get reminders about new events in my city?
Yes. On the events listing page, enter your email and select your city in the "Never miss a Muslim event near you" banner. We will email you when new events are listed in that city.
How do refunds work?
Refund policies depend on the event organiser and how tickets were sold. If you bought through our platform, the organiser's cancellation policy is shown at checkout. Contact the organiser or email info@muslimevent.co.uk if you need help.
For organisers — listing your event
How do I list my event?
Click Create Event in the top menu and sign in or register as an organiser. Add your event details — title, date, venue, description, and image. You can list an event with an external ticket link (free) or sell tickets through our platform.
Does it cost anything to list an event?
No. Listing your event in our directory is free. You only pay fees if you choose to sell tickets through Muslim Events UK (see fees below). If you already sell on Eventbrite or another site, simply add your ticket link — listing stays free.
How long until my event goes live?
Events submitted for directory listing are reviewed by our team before publishing. Most listings go live within 1–2 business days. Platform-managed ticket events you create yourself can go live as soon as you publish them.
For organisers — selling tickets & fees
What are the fees to sell tickets on Muslim Events UK?
Standard organisers: 5% + £0.20 per transaction (this includes Stripe payment processing fees). Registered charities: 3% + £0.20 per transaction. There are no setup fees, monthly charges, or contracts.
Can I pass fees to the ticket buyer?
Yes. When creating your event you can choose to absorb fees (deducted from your ticket revenue) or pass them to the customer (added at checkout). You receive a clear breakdown before you go live.
How do I get paid?
Ticket sales are processed securely via Stripe. Your organiser dashboard shows your balance and sales. Withdrawals are handled according to our organiser payout process — set up your bank details in My Account.
Do charity events get a reduced rate?
Yes. Registered charities pay 3% + £0.20 per transaction instead of the standard 5% + £0.20. Contact us at info@muslimevent.co.uk to register your organisation as a charity on the platform.
Account & support
Do I need an account to browse events?
No. Anyone can browse and search without signing in. You only need an account if you want to create events, sell tickets, or manage bookings.
How do I contact you?
Email info@muslimevent.co.uk or use our contact page. We aim to reply within 1–2 business days.
Where can I learn how the platform works?
Visit our How it works page for a simple step-by-step guide for both ticket buyers and event organisers.